At Ava Travelz, we are committed to delivering your orders in a safe and timely manner. Please read our shipping guidelines carefully before placing your order.

1. Order Processing

  • All confirmed orders are processed within 1–3 business days.

  • You will be notified once your order has been dispatched.

2. Delivery Method

  • We currently offer Cash on Delivery as the only payment option.

  • Orders are shipped through trusted delivery partners to ensure secure and reliable service.

3. Delivery Timelines

  • Standard delivery typically takes 3–7 business days, depending on your location.

  • Remote areas may require additional time for delivery.

  • Unexpected delays due to weather, logistics, or other circumstances may occur, but we will keep you updated whenever possible.

4. Shipping Charges

  • Shipping fees, if applicable, will be clearly displayed at checkout before you confirm your order.

  • Any promotional free-shipping offers will be applied automatically if eligible.

5. Address Accuracy

  • Please ensure your shipping details are complete and accurate at the time of order.

  • Ava Travelz is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

6. Damaged or Lost Packages

  • If your package arrives damaged, please notify us immediately upon delivery with supporting details.

  • In the rare event a package is lost in transit, we will work with our delivery partners to resolve the issue promptly.

7. Contact Us

For any questions or concerns regarding shipping, please reach out to us at [email protected].